The Receptionist provides the first impression that visitors have of Merrill Gardens' main office and is responsible for greeting all visitors; answering the telephone; and maintaining the front office area in a neat and organized manner. This position also provides administrative support to all departments on an as-needed basis. Adheres to customer service philosophy by providing excellent customer service to Residents and their Families, and Team Members.

Provide a high level of customer service to Residents and Team Members by achieving the standards as outlined in the MG CARES program.

• Must demonstrate a high degree of proficiency in both oral and written English.

• Responsible for greeting all visitors and answering incoming telephone calls in a professional manner.

• Distribute incoming mail, faxes, overnight packages, and messenger deliveries.

• Process outgoing mail including overnight packages and messenger deliveries.

• Responsible for maintaining an adequate level of office supplies through the weekly orders.

• Responsible for answering the main telephone line voicemail box.

• Update the Company Directory on a monthly basis and distribute the directory via email.

• Responsible for monitoring postage machine usage and supplies.

• M_anages conference room scheduling.

• Completes various copy projects.

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