Founded in 1957 as a vocational program for students with disabilities, Orion Industries is headquartered in Auburn, WA, where its three divisions, aerospace manufacturing, contact center services, and the training and employment division offer job training through mentorship programs. Orion operates a second location in Mukilteo, WA.
Orion’s training and employment division offers skills training using Orion’s aerospace and contact center services divisions as platforms. The Orion training and employment division also offers training in office skills and customer service programs and supports individuals in achieving their goals through mentorship, job placement, and job retention services. Orion's training and employment division provides training programs in its aerospace and contact center services division at its facility in Auburn and provides training programs using its aerospace operations in Mukilteo.
Orion’s aerospace manufacturing enterprise supplies precision machined parts and subassemblies to aerospace customers throughout the world. Orion is certified to the international aerospace manufacturing quality standards ISO 9001 and AS 9100 and is the recipient of the Boeing 2011, 2015, and 2016 Global Supplier of the Year award. Orion conducts manufacturing operations at both its Auburn plant and its Mukilteo plant.
Orion’s contact center services division features an outsource contact center that prepares program participants for careers in the customer contact industry. Its foundational operations program was developed to create a contact center employing people with disabilities that operate using recognized industry best practices. Orion's contact center services division is based in Orion's Auburn facility.